Maintenance Request Reporting 24/7
Orange Realty Group, LLS values its tenants.
We make communicating maintenance requests easy and stress free!
If you’re a resident with a maintenance issue, please login to your online portal to report the issue. If the problem is causing damage or affecting your safety, dial (702) 756-1763 to reach our 24/7 maintenance team.
Our tenants can report maintenance requests to us 24/7.
Please remember the following when thinking about reporting rental home maintenance: tenants are responsible for basic home maintenance like bulb, battery, and filter replacements, simple wear-and-tear, simple drain clogs, etc. Please refer to your lease for details.
- Please attempt basic troubleshooting before reaching out to us, as there is always a technician service charge. There are many helpful guides to assist tenants and homeowners in troubleshooting maintenance problems online.
- For non-emergency repairs, please use the online portal at appfolio.com/connect to submit maintenance requests when possible. Describe thoroughly what the problem is, what you’ve already done to mitigate the problem, and include pictures when possible. Allow us up to a week for non-emergency repairs so that we can find the best technician to help you.
- For repairs needing more immediate attention, such as for imminent damage or safety issues, please call our new maintenance line, at (702) 756-1763.