Tenant Charges

Tenant Charges


STANDARD TENANT CHARGES

The charges listed below would be incurred by the tent for common actions as
outlined in the Lease agreement.

1.  Application Fee: $75

We use AppFolio to process each adult application. When the application is completed, we will process your application and charge a non-refundable application fee.

2.  Lease Administration Fee: $50

We charge a lease agreement preparation fee to prepare, forward, and offer the convenience of electronic signatures.

3.  In-Person Lease Signing Fee: $75 / Hour

This fee is charged to offset the cost of our staff member’s time if a tenant is requiring to come into the office to sit down with our property manager to go through the lease line by line to ask questions regarding the content of the lease. Disclosure: We are not attorneys, so any questions concerning the lease forwarded to Orange Realty Group may be considered legal questions which they are not allowed or obligated to answer. We recommend if there are concerns over the lease signing process that a tenant consult with their attorney prior to signing.

4.  Animal Administration Fee: $25

At Lease Signing, an administration fee to process and set-up leases for tenants with animals.

5.  Sewer, Trash Reimbursement Fee: $35-$55

These charges are reimbursements to the Owner for sewer and trash, and will vary by property location.

6.  HVAC filter Replacement Fee: $10 / Month

Tenant charged per Lease Agreement for Filters @ $10 monthly

7.  Late Fee: $50 + $25 Per Day

In the event Tenant fails to pay rent when due, Tenant shall pay a late fee of $50 plus $25 per day for each day after that sum was due. Such amounts shall be rent.

8.  Delinquency Carrying Fee: 5% of Balance Due

This fee is applied to a tenant’s delinquent balance 30 days after a tenant has received proper notice via email that there is a balance due, what the amount is, and when that payment is due.

9.  Returned Payment – NSF Fee: $75

This fee will be charged to the tenant in the event of a returned electronic payment, a returned personal check, or any type of failed payment submission that was due to tenant error.

10.  5-Day Notice to Vacate Posting Fee: $100

This fee is charged if the tenant is late in paying rent. A notice to vacate will be posted on the front door and the charge will be assessed to the tenant.

11.  Guest Fees: $25 / Day

This fee is charged per day for any guest remaining on the premises for more than 10 days. But, in no event shall any guest remain on the premises for more than 15 days.

12.  Holdover Fee: $85

This fee is charged if the tenant has remained in the home after the proper 30-day notice to vacate was delivered in accordance with the lease agreement. Per the lease, a charge of three times the monthly rent will also be applied. Reference: Lease Agreement, Section 23 Notice of Intent to Vacate.

13.  No-Access or No-Show Fee: $85

This fee is charged to a tenant if an appointment was made and no access was available to the property, or an appointment was made to meet the tenant at a property (or the office), and the tenant is unable to provide access to the property or unable to show up for the appointment. This will be charged on a case by case basis.

14.  Minor Repairs: $100

This is the minimum fee charged for any repair as described in the Lease Agreement.

15.  Full Evictions (in addition to 3rd party charges): $1,000

Tenant shall be charged an administrative fee of $1000 per eviction attempt to offset the costs of eviction notices and proceeding. Tenant is charged for service of legal notices and all related fees per actual costs incurred.

16.  Postings Necessary Due to Tenant Non-Responsiveness: $85

This fee will be charged anytime we must post a notice due to the fault of the tenant.

17.  Collection Administration Fee: Higher of $300 or 20% of Total Balance

This fee will be charged to a tenant in the event we must initiate a collection to recoup any funds owed to Orange Realty Group. This will include late fees, NSF Fees, or any other past due items.

18.  HOA Administration Fee: $45

This fee will be charged anytime the homeowner or the property manager receives a letter for negative reasons from the Home Owner’s Association for any violations of the HOA Rules and Regulations. The most common examples are the lawn needing to be mowed and edged (tenant responsibility), the garbage cans to be placed out of sight on non-garbage pick-up days, basketball goals left on the curb, and un-authorized boats or trailers parked in the driveway or on the street. If any letter or notice is received from the HOA because of tenant actions, we must pass along that information to the tenant, add that into the tenant file, respond to the owner, and follow up with the HOA. In addition, any fines from the HOA are passed on to the tenant for payment.

19.  Tenant Negligence Investigation Fees: $75 / Hour

Any Orange Realty Group investigation required or caused due to Tenant negligence is charged by the hour.

20.  Semi-Annual Pet Inspection Fee: $85 / Each Inspection

Tenants with pets are required to have 2 Property Pet Inspections by Orange Realty Group per year @ $85 per each inspection per Lease Agreement. This fee is applied to all tenants who have an approved pet and pet agreement in their lease agreement. Any pet damage noted during the Pet Inspection must be corrected within 14 days. A member of the Orange Realty staff will conduct a re-inspection to ensure damages have been corrected and may incur an additional Annual Inspection Fee. If the annotated damages have not been corrected, Orange Realty Group will dispatch a contractor to fix the damages at the tenant’s cost.

21.  Shipping and Handling Fees (Fed-Ex, Certification Letter, etc.) Fee $35

This fee will be charged to a tenant for any special or extraordinary shipping and handling of mail as administration costs and shipping and handling reimbursements. This can be applied for a pending eviction, and unauthorized pet, or a non-responsive tenant to email and phone calls.

22.  After Hours Maintenance Fee: $75

This fee will be charged to a tenant if an after-hours maintenance call is required for a routine service call. We understand that tenants have careers and can only be home at certain times after work or on the weekends – the same applies to our staff. It is the policy of Orange Realty Group to not perform any work on a property on behalf of the tenant without the tenant being home to allow for access to the home. We feel this will avoid any issues of missing items in the home, or any uneasy feelings of key security. We do not operate like an apartment complex where our maintenance staff will access your home at any time day or night. This fee will be assessed on a case by case basis and does not apply for emergency service calls such as HVAC or water leaks.

23.  Month-to-Month Fees: $75

5% increase in rent, plus a $75 month-to-month fee when the lease is not renewed.

24.  Non-Proof of Renters Insurance: $25

Tenant has 30 days to submit proof of renters’ insurance, if not provided within 30 days, this fee is added, and again monthly until Renters Insurance proof is provided to Orange Realty Group.

 

EXTRAORDINARY TENANT CHARGES

The charges listed below are incurred by the tenant for services above the normal lease agreement, beyond the normal activities for a tenant, or for actions outside of ORG routine operations. These charges offset the cost and time needed to address each issue identified below on behalf of the tenant and are charged on a case by case basis.

 

1. Risk Mitigation Fee: (Credit Score Based) $250 to $1250

Orange Realty Group can offer applicants with lower than 620 credit scores and opportunity to rent from us by offsetting the monetary risk for the owner, and the management company. Combined Credit scores of 620 or higher are usually approved with normal rents, as advertised admin fees, and a security deposit equal to one month’s rent. Applications may still be approved with less than a combined 620 FICO score with an additional risk mitigation fee outlined here:

  • Combined Credit score of 620 to 600 will require an additional risk mitigation fee of $250.00.
  • Combined Credit score of 599 to 550 will require an additional risk mitigation fee of $750.00.
  • Combined Credit score of 549 and below will require an additional risk mitigation fee equal to $1,250.00 – AND are subject to review and approval by upper management
  • Any credit score under 500, (330-499) are declined due to bad credit.

2.  Walk Thru Fee: $75 / Hour or $125 / Hour Weekend Walk Thru

This fee is charged on an hourly basis if the tenant requests an in-person walk thru either to move into the home, or when moving out of the home. Through normal procedures, an escorted walk thru of a property with the tenant and a representative of Orange Realty Group is above and beyond the regular practice of a vacant home walk thru. This fee is charged because the tenant often still has access to the home via keys, and often has possessions still in the home requiring us to do an additional walk thru once the tenant has completely vacated.

3.  Lease Processing Fee for Lease Modification: $150

This fee is charged if a tenant wants an administrative action taken that will cause their lease agreement to be modified. If a tenant wants to remove an occupant from a lease agreement, add and occupant to a lease agreement, add a pet to a lease agreement or anything that will cause the lease to be modified, a one-time processing fee of $150 will be charged to the tenant ledger.

4.  Roommate Change Out Fee: $150

This fee is charged if an approved tenant is leaving the lease agreement, and another approved tenant is remaining behind in the home. There is a charge for this to modify the lease agreement, and have the proper forms signed. An example would be in a non-married couple decides to rent a home in both of their names and then one wants off the lease and out of the property. To modify the lease, and to cover the administrative time involved – a fee will be charged.

5.  Early Move-In Fee: $75

This fee is charged if a tenant requests an earlier move in date than what the original lease was written and signed for. To make this change requires additional paperwork and coordination.

6.  Rush Application Fee: $200

This fee is charged if tenant wants to rush the application to be processed within 24 hours of submission, and if Orange Realty Group agrees to accommodate this request if possible.

7.  Rush Move-In Fee: $200

This fee would be charged to a tenant if the tenant is in a severe rush to move into a home. Example: The tenant applies on a Thursday afternoon, and wants to move in on Friday. If the tenant receives an application approval, to facilitate such a quick move in – we have to drop everything to accommodate for such a quick turnaround. In this case, the tenant will be charged an extra $200 to facilitate this action.

8.  Later Move-In Date Change Fee: $75

This fee is charged to a tenant if a move in date needs to be modified for a later move in. If the terms to the later move in are acceptable to the owner, a later move in can be arranged. This would incur a fee because of the lease agreement having to be modified, and utilities needing to be kept on the property longer. A later move in will be addressed on a case by case basis.

9.  Stop Payment & Re-Issue Check Fee: $75

This fee is charged if a tenant does not receive a check from Orange Realty for any reason that is the fault of the tenant. An example where this would apply is if we were provided the wrong forwarding address and the check is lost in the mail. We must stop payment on that check, and then re-issue another check. We are charged by our bank for any stop payment on a check and that cost would be passed along to the outgoing tenant.

10.  Utility Crossover Fee: $75 per Utility

This fee is charged if the tenant fails to cross over utilities within three days of the lease start. Not only would the tenant be responsible for utilities from the day the lease started, but they would also be charged this fee if additional efforts must be made to ensure they properly turned over utilities.

11.  Utilities Set-Up Fee: $75

This fee is charged if Orange Realty is asked to set up any utilities on behalf of the tenant. We are happy to assist with arranging for utilities, but we charge for the effort as often times as we would have to send someone to the property to ensure the water was turned on correctly, which may also incur additional charges along with the effort to establish utilities for the tenant.

12.  Smoke Detector Batteries: $15/ Each

Charge to tenant if battery is dead upon move-out

13.  Rekey Lockout Fee: $150

This fee is charged if the tenant locks themselves out of the home and has requested assistance from Orange Realty Group. Additional charges may be incurred depending on if the doors have to be drilled into, or they can be merely picked. A re-key charge may also be assessed if the keys were lost. Orange Realty often maintains a copy of a key in the office lockbox, but that can often only be retrieved during normal business hours. The tenant may call their own locksmith to access the home, but if keys are changed – copies must be provided per the lease agreement.

14.  Rekeyed without Permission, Rekeying Fee: $150

Tenant rekeyed property without permission, therefore there is a fee for the locks to be rekeyed due to the unauthorized changing. In conjunction with this fee there may also be a “No-Access or No-Show Fees” if the property wasn’t accessible during the scheduled servicing or emergency visit.

15.  Administration Fee for Cleaning or Repairs: $200

This fee would be charged if Orange Realty Group must make additional arrangements to provide maid service, lawn service, carpet cleaning, or repairs to any damages done to the home that calls for repair because of tenant negligence. Receipts are kept for costs involved, and can be provided to tenant. This fee is meant to cover the administrative cost in organizing this work on the tenant’s behalf.

Why Rent From Us?

Posted Screening Criteria
Know BEFORE you Apply if you
Qualify to Rent Our Homes

On-Line Application Process
No Delivering Paper Applications

Electronic Lease Signing
No Coming to the Office to Sign a Lease

On-Line Payment Systems
Set up On-Line Automatic Rent Payments

Lockbox Move In Option
Pick Up Keys At Your Home

Site Un-Seen Lease Option
Lease A Home From Out of Town

On-Line Tenant Portal
Submit Work Orders, Pay Rent, See Statements

24/7 Maintenance
Reach a Live Person for Maintenance 24/7

Annual Home Assessments
Full Home Assessment Yearly for Repair Issues

Lockbox Maintenance Option
Do Not Have to Be Present at Home For Repairs

Lockbox Move Out Option
Ability to Turn In Keys Without Driving to Our Office

Rapid Refund Security Deposit Option
Option to Receive Final Security
Deposit Quicker than 30 Days

Move Out Pictures
Full Documentation of Move Out Condition

Security Deposit Itemization
Full Accounting of Security Deposit